FAQ
Most Frequently Asked Questions

 

 
QUESTIONS MOST FREQUENTLY ASKED BY ALGEBRATOR USERS
 
 
Q. What do I do when I have a tech support question, and I don't see an answer in the program help files?
A Just click on tech support button (see below) within your software, and describe the problem in as many details as possible. We will contact you with the solution quickly
Q. If I order the CD, will I also be able to download the software  ?
A. Yes
Q. What if the download was not successful or if I wasn't redirected to the download site instantly?

A. Contact us with your order number at this contact email

and we will resolve the issue as soon as possible
Q. Can I download / install the software on more than a single computer?
A. Yes - up to three PCs, provided that several people are not using the software at the same time and that none of the PCs are publicly accessible. Typical 'configurations' that we have seen are (1) home computer, (2) office computer and (3) laptop. If you have a specific situation where this is not going to work for you, let us know and we can work something out.
Q. Can the software do word problems?
A. No, there is no software anywhere that can do that. We are working  on it, but it will take a while ...
Q. The answer Algebrator gives me is different from what I get from my book / teacher / .... How come?
A. There are many different ways to solve a problem and display the solutions. In most cases it is just a question of changing some setting (i.e. displaying decimal numbers instead of fractions). Contact us via tech support button (see above), and we will help you.
Q. I am still deciding on whether to buy your software or software from one of your competitors. Convince me that your software is better.
A. We can talk about virtues of our software till we are blue in the face, but so will every other competitor. This is our advice - carefully look at the list of the features , view as many animated demos as you can stand, review our history and if you like what you see, order the software. Remember we offer an unconditional money back guarantee, even on downloads. If you are considering any of the competitors, make sure you carefully review their refund policy. It tells you how confident they are in the quality of their product. If you would like a personal comparison of Algebrator to any other product, let us know.
 
 
 

 

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ClickNRead

What will ClickN READ Phonics teach my child?
ClickN READ Phonics is a complete K - Grade 3 phonics curriculum. We teach letter sounds; beginning, middle and ending letter sounds in words; word blending; sight words; spelling sight words; word families; word endings, silent E Rule; spelling silent E words; making sentences; sentence Dictation, prefixes; suffixes; story reading; setter sound review; word recognition review. ClickN READ Phonics also reinforces listening skills and teaches basic keyboarding and mouse computing skills.
What age is ClickN READ Phonics designed for?
From a child as young as 3 years old who can comfortably operate a mouse to adults learning to read English as a second language. Our school and home customers have proven that the program is effective not only for first time readers but with failing readers and children with a wide range of learning disabilities
What are the system requirements to use ClickN READ Phonics?
Because ClickN READ Phonics is a purely online delivered product, it will work on all types of computer systems and browsers. All that is required is an internet connection!
What is the delivery time for the product after I purchase it?
As soon as you complete your order on our Order Now web page your account is set up and you may begin using your account immediately with your assigned username and password. No waiting for shipping, no software to download and no software to install. Just login and begin learning immediately!
May I buy ClickN READ Phonics for someone else as a gift?
Yes! ClickN READ Phonics makes an excellent gift. Simply complete your order using your contact information and then send the order confirmation email that you receive to the person you are giving the gift to.
Is ClickN READ Phonics available in stores or on CD ROM?
No. ClickN READ Phonics may only be purchased directly from ClickN KIDS and will never be available on the inferior CD-ROM format.
Can we try ClickN READ Phonics before we buy it?
With our no questions asked 60 day money back satisfaction guarantee parents can use ClickN READ Phonics risk free for 60 days! Simply send us an email within 60 days for a 100% refund